Cutting IT hardware costs with thin and zero clients

If you want to save money on your IT system, one way to do so is by getting low-priced computer hardware. But that doesn’t mean you should settle for cheap but old or low-end models. Instead, consider investing in thin or zero clients. What are thin and zero clients? Thin clients are stripped-down computers with […]

Why your business should record calls

Customer service representatives are prone to errors; after all, they’re only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover how this VoIP feature can enhance your employees’ productivity. #1. Improve customer service One of the most important reasons why […]

Microsoft 365 signals a new era of productivity for SMBs

Change can be difficult in business, but it can also usher in a new era of productivity and profitability. Microsoft is shooting for better ways to improve productivity and elevate data integrity with its new Microsoft 365 product. Name change Microsoft has time and again shown that they are willing to make drastic changes to […]

Why does HTTPS matter?

As people’s reliance on the internet deepened through the years, cybercriminals also began to move more stealthily. Online shoppers, for instance, can be led to a payment page that has no HTTPS in its URL. If they enter their personal details on this page, they will be a prime target for identity theft without them […]

How MSPs are supporting clients during the COVID-19 pandemic

To make it through the heightened economic uncertainty brought about by the COVID-19 pandemic, businesses are protecting their cash flows and focusing on their core competencies. Managed IT services providers (MSPs) are lending a hand, too — by empowering remote teams and helping small businesses leverage technology to keep operating despite the myriad challenges. Here’s […]

Why the latest Windows 10 update is blocked on some PCs

Some PC users are being blocked by Microsoft from updating their systems to the latest version of Windows 10, the May 2020 Update. The company has acknowledged the presence of some known issues preventing the update from being installed on some PCs. Here’s what you need to know. Known issues The update block is present […]

Watch out for this Android malware

The Android operating system (OS) relies on an open-source code that allows users and manufacturers to modify their phones’ or tablets’ OSs. The problem is, Android’s open-sourced nature also makes it susceptible to cyberthreats. Recently, security experts found DEFENSOR ID — a new type of Android malware exploiting the system’s Accessibility Services. What is DEFENSOR […]

Android tip: Track your data use

If you’re frustrated that you still have to deal with mobile data limitations in 2020, so are we. Sure, there are service plans that offer unlimited data, but they’re often expensive and throttle internet speeds after a certain threshold. Check out these tips for monitoring your mobile data usage so you can stretch it further. […]

What we can expect from iOS 14

Apple’s WWDC — and their scheduled preview of iOS 14 and other OS iterations — is just a few weeks away. But if you want to know some of the juicier things their next-gen operating systems have in store for you right now, then read on. Nifty app tweaks Apple is developing new features for […]