Microsoft 365 charges for AI: Here’s how to opt out for Microsoft 365 Classic

Since November 2024, Microsoft has quietly raised subscription fees for Microsoft 365, with the added cost coming from the inclusion of AI-powered Copilot. However, there’s good news for users looking to avoid these extra charges. You can opt out of Copilot and subscribe to Microsoft 365 Classic instead, though the process may be a bit more involved.

How to Opt-Out of Copilot and Switch to Microsoft 365 Classic
There are two primary ways to make the switch: through self-service cancellation or by contacting Microsoft Support.

Method 1: Self-Directed Cancellation
For some users, the easiest way to switch is by canceling their Microsoft 365 subscription and opting into Microsoft 365 Classic. Here’s how:

1. Go to accounts.microsoft.com
2. Log in with the account associated with your Microsoft 365 subscription.
3. Click on “Manage” next to your Microsoft 365 subscription.
4. Click “Cancel subscription” – you may be prompted to switch to Microsoft 365 Classic.

Method 2: Contact Microsoft Support
If self-service doesn’t work, you may need to reach out to Microsoft Sales Support to switch to Microsoft 365 Classic. Here’s how to connect directly with a support representative:

1. Visit the Microsoft Sales Support page.
2. Log in with the account associated with your Microsoft 365 subscription.
3. Select “Chat with Sales.”
4. In the chat options, choose “Personal,” then “Connect with a Microsoft Store Associate,” followed by “Chat” and “Microsoft 365/Office.”
5. Explain to the representative that you’d like to revert from Microsoft 365 to Microsoft 365 Classic.

This method has worked for some users who couldn’t switch using the self-service option.

Why Make the Switch?
By opting for Microsoft 365 Classic, you can avoid the additional cost of Copilot. This could be a valuable option for users who don’t need the AI-powered features and want to stick with the traditional Microsoft 365 experience.

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